What currency are the prices do I see in the site?
All prices are in USD.
SHIPPING & PACKAGE DELIVERY
UPS is our primary carrier and offers real-time destination tracking. Shipping is a flat rate of $8.95 per order and free for orders over $100.00.
Please ensure the order submission contains the correct and complete shipping address. People Moving Forward, LLC is not able to resend merchandise for shipping errors on the customer’s behalf.
People Moving Forward, LLC is not responsible for any additional fees incurred for shipments outside the United States due to customs, which is determined by the destination country laws.
If you have not received your package within 14 days of the shipped date or believe its has been lost or stolen, please contact our service team at info@peoplemovingforward.org to file a claim on your behalf. Pending the outcome, we will refund or resend the order free of charge.
People Moving Forward, LLC will not be able to refund orders due to delivery interruptions after 15 days.
Can I cancel my order?
You are able to cancel your order with no penalty. You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at info@peoplemovingforward.org. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help provide with all the nesscary tools to help you move forward in life. Please send us an email to info@peoplemovingforward.org and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.